When will my Scribit be delivered?
If you pre-order Scribit now, you will receive it by December 20th, 2019.
What happens if we fail?
Of course, we will not fail: we are a team of experienced entrepreneurs with significant experience in the Hardware sector. In any case, your payment will be withheld and in the unlikely scenario of water landing: we will send them back to you!
Do I have to pay a customs fee when I receive Scribit?
For the US and EU based customers, there would not be any customs fees incurred. For customers outside the USA and EU, we can by no means guarantee that. For transparency purposes: custom fees depend a lot of politics, and we do not have control on that yet :slightly_smiling_face: In case any change takes place, we will be notifying you.
What if we have a delay?
At Scribit we have a solid plan already in place and we are continuously hitting all our milestones: we will ensure that Scribit arrives within ETA provided. However "Hardware is hard" and the unexpected can always happen. If we face any issue in the process, you will be notified well in advance prior to the expected delivery date.
Will the Scribit I receive be different than what I see in the pictures and videos?
All the videos you see are real, and most of the pictures are photo renderings. The units that have been used for video-shooting are fully working prototypes: this means that the version of Scribit you will receive will have some improvements and might slightly differ from the pictures you see. However, the way it works and the main features will be 100% identical.